Glossary

Change management
Contextual help
Continuous learning
Data-driven onboarding
Digital adoption
Digital adoption platform
Digital transformation
Digital workplace
Employee empowerment
Employee engagement
Employee experience
Employee onboarding
Employee productivity
Employee proficiency
Employee satisfaction
Employee training
Gamified onboarding
Help desks
Help documentation
In-app guidance
Interactive walkthroughs
Just-in-time learning
Knowledge base
On-demand support
Performance support system
Remote onboarding
Self-service support
Smart tips
Software adoption
Software training
Standard operating procedures
Time-to-value