Elevating Digital Adoption: What’s New in GRAVITY 1.37

The release of GRAVITY 1.37 marks a significant milestone in how organizations approach Digital Adoption and Software Proficiency. This update focuses on closing the gap between user behavior and software potential by introducing smarter tools for Digital Change Management.

In this version, the focus is on deeper user engagement and backend efficiency, ensuring that both content creators and IT administrators have more power at their fingertips. Here are the standout features of GRAVITY 1.37.

Introducing the "Feedback" Content Type

A successful Employee Experience is built on continuous improvement. In version 1.37, we’ve introduced a new Content Type: Feedback.  

This feature allows authors to move beyond simple In-app Guidance and actually listen to the user. By gathering direct insights, administrators can identify hurdles in the Employee Learning Curve and optimize their Interactive Walkthroughs for maximum impact.

Previously, GRAVITY was excellent at pushing information to users through Callouts and Onboarding modules. Now, it creates a two-way street.

• Direct Insights: Authors can now easily collect user feedback directly within the application overlay.
• Optimized Learning Paths: By seeing what users find helpful (or where they get stuck), Learning Managers can refine their onboarding flows in real-time.

Streamlined Admin Updates

Managing a Digital Workplace requires precision. The GRAVITY 1.37 Admin Site has been streamlined to empower content editors and IT managers.

• Optimized Configuration: New settings provide better control over how Smart Tips and Contextual Help are displayed across different applications.
• Streamlined Efficiency: Navigating your Knowledge Base and managing Standard Operating Procedures (SOPs) is now faster and more intuitive.

Performance & Stability

As with every release, 1.37 includes under-the-hood improvements to ensure the "Overlay" remains lightweight and secure. This release continues to build on the security enhancements introduced in 1.31, ensuring that the integration with the DOM Tree remains invisible to your underlying data while providing a seamless user experience. Read all the details in the full Release Notes.

As organizations undergo Digital Transformation, the stability of their Digital Adoption Platform (DAP) is paramount. GRAVITY 1.37 includes critical performance updates to ensure that your In-app Training remains seamless and non-intrusive, even in high-security environments.

Take Control of Your Software Adoption

GRAVITY 1.37 isn’t just an update—it’s a tool for Employee Empowerment. By combining Data-driven Onboarding with real-time feedback, you can ensure your team reaches peak Employee Proficiency faster than ever before.

Ready to explore? Check out the full Release Notes or visit our Glossary to learn more about the future of digital work.