Secure, nFADP-Compliant Digital Adoption for Insurance Enterprises
Scalable Digital Adoption for Global Insurance Leaders
From complex claims processing to broker enablement - empower your teams to navigate legacy systems and modern cloud apps with 100% Swiss data sovereignty and zero-error precision.
Bridge the Gap: Legacy Systems to Modern Cloud
Insurance corporations often run on a hybrid of decades-old core systems and modern SaaS like Guidewire or Salesforce. GRAVITY acts as a consistent intelligence layer across both, ensuring a seamless employee experience. Your workforce no longer needs to learn five different interfaces - they simply follow the GRAVITY guide.
Accelerate Claims Processing & Accuracy
Every manual entry error in a claim costs time and money. GRAVITY provides real-time field validation and smart tips that prevent incomplete submissions. Reduce re-work cycles by up to 35% and ensure that adjusters follow the most current legal and internal guidelines for every region.
Multi-Market Agility for Global Carriers
Managing a workforce across Switzerland’s linguistic regions or global offices? GRAVITY allows you to deploy localized guidance in German, French, Italian, and English instantly. Push global policy updates or regulatory changes to thousands of employees simultaneously without a single training webinar.
Streamlined Broker & Agent Enablement
External brokers are your lifeblood, but they won't use tools that are hard to navigate. GRAVITY simplifies your broker portals, guiding external partners through the submission process as if they were internal experts. Increase wallet share by becoming the easiest carrier to do business with.
Don’t take our word for it.
See what our clients say
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.
GRAVITY offers excellent documentation, rapid and professional support, and regular updates through release notes and YouTube videos, making it easy to stay informed about new features. Gravity Global also provides a valuable opportunity for collaboration with other content creators, and it has shown responsiveness to feedback on product improvements. This makes GRAVITY a supportive and engaging tool for creating targeted user training and resources.
With GRAVITY, users get optimum support "at their fingertips" at the right time and in the right place. Maintaining the application is very intuitive and can be done by the business owners themselves with little effort. We evaluated various solutions, but GRAVITY is best integrated into the application. The solution is not only important for new applications, but also for new employees and makes it much easier for them to get started. The same solution can be used for several applications and even allows cross-application support.
The CRM of Zurich Insurance Company without GRAVITY is like... a horse without a saddle. You can sit on it and ride it, but it's just not as comfortable.
Frequently asked questions about our digital adoption platform
How does the "Zero-Knowledge" architecture protect policyholder data?
In insurance, protecting sensitive PII (Personally Identifiable Information) is paramount. Our "Zero-Knowledge" architecture ensures that GRAVITY only sees the application's structural metadata - not the policyholder’s data itself. This means your sensitive claims and health data stay within your secure environment, allowing you to meet Swiss Solvency II and internal audit requirements without risk of data exposure.
Can we use GRAVITY for compliance-heavy workflows like AML or KYC?
Absolutely. You can set mandatory guides that prevent an employee from proceeding until they have completed specific compliance steps. This creates a digital audit trail and ensures 100% adherence to internal risk protocols.
How does Swiss data hosting benefit insurance providers with multi-regional operations?
Beyond the legal protection of the nFADP, our infrastructure is managed by ISO/IEC-27001 certified partners in Zurich. Data is stored in high-security Tier-IV data centers with physically separated backup locations within Switzerland. This provides a "Swiss Core" that simplifies your DPO's job by ensuring the physical and legal security of your data meets the highest international standards.
How do we update guides when insurance regulations change?
You can edit and publish updates in real-time via our no-code editor. The moment a new law or internal policy takes effect, every employee in your organization will see the updated guidance the next time they open the application.
How do you ensure the technical security and integrity of the GRAVITY code?
Security is embedded into our entire development lifecycle. We utilize a software testing standard based on ISO 29119 and perform continuous vulnerability scans on our builds. Furthermore, for every major release, we commission an independent Swiss security firm to conduct comprehensive penetration tests against our services and code. These reports are available to our clients for internal review under a standard NDA. For more technical details on our infrastructure and security protocols, please visit our Security Q&A.