Digital Adoption Platform for Enterprise CRM Systems
Maximize CRM Adoption & Pipeline Performance
Transform your CRM from an administrative burden into a high-velocity sales engine. GRAVITY guides revenue teams in real time across Salesforce, HubSpot, and Microsoft Dynamics 365—ensuring 100% data integrity, effortless adoption, and reliable forecasting.
Superior Data Quality Through Real-Time In-App Validation
Pipeline visibility and revenue forecasting depend entirely on input precision. GRAVITY eliminates data entry errors at the source by validating fields, enforcing mandatory stage criteria, and guiding reps through complex deal structures directly within the live UI. By preventing incomplete records and outdated opportunity fields in real time, sales leaders maintain accurate pipeline telemetry without burdening reps with administrative friction or static training manuals.
Accelerate Sales Onboarding & Rep Time-to-Productivity
Traditional classroom training for complex CRM setups delays rep onboarding and creates operational friction during deal execution. GRAVITY embeds performance support directly inside the live pipeline, delivering contextual prompts exactly when reps qualify leads, log meetings, or progress deal stages. New sales hires become fully productive in days through active, in-system learning—cutting onboarding costs while establishing consistent sales methodology execution across the revenue organization.
Sovereign Data Protection for Sensitive Customer Records
Enterprise CRM platforms house your organization’s most critical customer telemetry, contract details, and revenue data. GRAVITY operates with 100% Swiss data residency and strict zero-knowledge protocols, ensuring employee interaction data and CRM telemetry remain fully protected under Swiss law and compliant with the nFADP and GDPR. Unlike international overlay providers subject to cross-border disclosure orders, GRAVITY guarantees that sensitive operational metadata stays protected within Swiss jurisdiction.
Cross-Platform Consistency Across Your Revenue Tech Stack
Revenue teams rarely work in a single tool, often moving between CRMs, ERPs, billing engines, and sales engagement platforms. GRAVITY functions as a continuous intelligence layer across your entire web application ecosystem, delivering a unified employee experience regardless of the underlying vendor. Whether reps navigate Salesforce, Microsoft Dynamics 365, HubSpot, or proprietary internal tools, GRAVITY ensures seamless workflow execution and consistent operational standards across the stack.
Don’t take our word for it.
See what our clients say
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
Frequently asked questions about our digital adoption platform
Which CRM systems does GRAVITY support?
GRAVITY works with any web-based CRM solution, including Salesforce, HubSpot, Microsoft Dynamics 365, SAP Sales Cloud, Pipedrive, and custom-built proprietary systems.
Does GRAVITY help with rolling out new CRM processes?
Absolutely. When you introduce new fields, validation rules, or sales stages, you can use GRAVITY to launch instant in-app announcements and interactive walkthroughs. Every employee knows exactly what has changed the moment they log in.
How secure is our sensitive customer data?
Security is embedded into our entire development lifecycle. We utilize a software testing standard based on ISO 29119 and perform continuous vulnerability scans on our builds. Furthermore, for every major release, we commission an independent Swiss security firm to conduct comprehensive penetration tests against our services and code. These reports are available to our clients for internal review under a standard NDA.
Can we track which CRM features are being ignored?
Yes. GRAVITY’s analytics provide insights into employee behavior, showing you exactly where sales reps struggle or which CRM modules are underutilized, allowing for data-driven process improvements.
How long does it take to deploy GRAVITY on our CRM?
Since GRAVITY is a no-code solution, you can have your first guided workflows live in a matter of hours, not months. It sits on top of your CRM without requiring deep backend integration.