CRM Adoption: Clean data and productive teams from day one
Maximize your CRM investment
Transform your CRM from a burdensome admin tool into a true sales weapon. GRAVITY guides your teams in real-time through Salesforce, HubSpot, or Microsoft Dynamics - ensuring 100% data quality and full employee buy-in.
Superior Data Quality through Real-Time Validation
A CRM is only as good as the data inside it. GRAVITY prevents "garbage in" by correcting employees during entry and guiding them through complex mandatory fields. Ensure clean pipelines and reliable forecasts without forcing your sales teams to read manuals.
Employee Onboarding Directly within the Pipeline
Drastically shorten the ramp-up time for new sales hires. Instead of days of CRM classroom training, your employees learn on-the-job. GRAVITY triggers helpful tips and workflows exactly when a lead needs qualifying or a deal needs closing.
Swiss Precision for Your Customer Data
Since CRMs contain highly sensitive customer information, protecting that data is critical. With Swiss hosting and full compliance, GRAVITY provides the security that US-based competitors often can't guarantee. Your process data stays in Switzerland.
Cross-platform Support for Your Entire Stack
Whether you use Salesforce, Microsoft Dynamics 365, HubSpot, or a custom industry solution - GRAVITY works as an intelligent layer over any web application, providing a consistent employee experience across your entire tech stack.
Don’t take our word for it.
See what our clients say
GRAVITY has been a game-changer for us. It seamlessly integrated into our tool, providing on-the-spot guidance that empowers users to get the help they need without relying on our support team. This has not only reduced support demand but also fostered user independence and confidence. Workflows are now smoother, and our support team can focus on more complex tasks. GRAVITY truly delivers support when and where it's needed.
GRAVITY is an exceptional solution for enhancing user-friendliness across diverse business applications. It offers a wide range of use cases, from complex instructions to straightforward information sharing, all within a highly intuitive interface that makes even older programs easier to use. GRAVITY greatly improves onboarding and training, streamlines various processes, and boosts overall efficiency and productivity across the organization.
GRAVITY significantly enhanced our user experience by providing targeted information and videos to guide users through the application. Ability to put customized videos and interactive tutorials exactly where they’re needed resulted in reduction of support efforts, enabling users to navigate independently. This efficiency saves time and resources, allowing us to focus on other critical projects.
GRAVITY has greatly enhanced our CRM communication and support processes. It streamlines access to help articles and resources, saving users time. I can now efficiently communicate critical updates directly to our 4,000 users, ensuring timely delivery of important information. GRAVITY has transformed our user support and information sharing.
Frequently asked questions about our digital adoption platform
Which CRM systems does GRAVITY support?
GRAVITY works with any web-based CRM solution, including Salesforce, HubSpot, Microsoft Dynamics 365, SAP Sales Cloud, Pipedrive, and custom-built proprietary systems.
Does GRAVITY help with rolling out new CRM processes?
Absolutely. When you introduce new fields, validation rules, or sales stages, you can use GRAVITY to launch instant in-app announcements and interactive walkthroughs. Every employee knows exactly what has changed the moment they log in.
How secure is our sensitive customer data?
Security is embedded into our entire development lifecycle. We utilize a software testing standard based on ISO 29119 and perform continuous vulnerability scans on our builds. Furthermore, for every major release, we commission an independent Swiss security firm to conduct comprehensive penetration tests against our services and code. These reports are available to our clients for internal review under a standard NDA.
Can we track which CRM features are being ignored?
Yes. GRAVITY’s analytics provide insights into employee behavior, showing you exactly where sales reps struggle or which CRM modules are underutilized, allowing for data-driven process improvements.
How long does it take to deploy GRAVITY on our CRM?
Since GRAVITY is a no-code solution, you can have your first guided workflows live in a matter of hours, not months. It sits on top of your CRM without requiring deep backend integration.