Secure, FINMA-Compliant Digital Adoption for Modern Banking
Digital Adoption for High-Compliance Banking
Empower your workforce to master complex core banking systems and CRM platforms with 100% data residency in Switzerland. Reduce operational risk and ensure "Zero-Error" process execution.
Sovereign Compliance: Built for FINMA & nFADP
In the banking sector, data privacy is a legal mandate, not a feature. GRAVITY is headquartered and hosted in Switzerland, providing full alignment with the Swiss Federal Act on Data Protection (nFADP) and FINMA outsourcing circulars. Unlike US-based competitors, we ensure sensitive employee and process data never leaves Swiss jurisdiction.
Zero-Error Execution for Core Banking Systems
Core banking systems are complex. GRAVITY provides real-time, in-app guidance to prevent "fat-finger" errors in sensitive transactions. Ensure every Relationship Manager and Back-Office specialist follows the latest regulatory workflows perfectly.
Accelerated Onboarding for Global Talent
Large banking corporations face high training costs. GRAVITY slashes the time-to-proficiency for new hires by integrating training directly into the live application. Turn months of classroom training into days of learning-by-doing, saving thousands in operational overhead per employee.
Process Mining & Insights: Identify the Friction
Gain visibility into where your workforce struggles within your tech stack. Our privacy-first analytics allow IT and Compliance leads to identify bottlenecks in complex internal workflows without compromising individual employee anonymity - enabling data-driven process optimization.
Don’t take our word for it.
See what our clients say
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
Frequently asked questions about our digital adoption platform
Does GRAVITY have access to sensitive client banking data?
No. GRAVITY is designed with a "Privacy by Design" approach. We guide your employees through the interface without ever reading or storing the sensitive payload data (e.g. client names or account balances) within the application fields.
Can GRAVITY be deployed on-premise for high-security environments?
Yes. For institutions requiring total oversight, we offer full on-premise installations. For those preferring a managed solution, our hosted instances are Single Tenant installations running on isolated containers. This ensures your data and admin interface are never co-mingled with other clients, providing an enterprise-grade level of isolation and security within our Swiss data centers.
How does Swiss data residency mitigate jurisdictional risk for global banks?
For global corporations, data hosted in the US or by US providers is often subject to the US CLOUD Act, allowing foreign authorities access regardless of local privacy laws. By hosting data exclusively in Switzerland under Swiss Law, GRAVITY provides a "legal firewall." This ensures your employee and process data remains under the protection of the nFADP, simplifying global compliance audits and protecting your institution from conflicting international data subpoenas.
How does GRAVITY help with regulatory changes (e.g. ESG or AML updates)?
When regulations change, you can update your internal workflows in minutes. GRAVITY pushes smart alerts and new mandatory guides to all relevant employees instantly, ensuring immediate firm-wide compliance without needing an employee training seminar.
How do you ensure the technical security and integrity of the GRAVITY code?
Security is embedded into our entire development lifecycle. We utilize a software testing standard based on ISO 29119 and perform continuous vulnerability scans on our builds. Furthermore, for every major release, we commission an independent Swiss security firm to conduct comprehensive penetration tests against our services and code. These reports are available to our clients for internal review under a standard NDA. For more technical details on our infrastructure and security protocols, please visit our Security Q&A.