Performance Support
Seamlessly integrating new functionality and processes into existing workflows should be as easy and engaging as playing a game. Give your people the performance support they need with GRAVITY, enabling them to adapt and grow through continuous learning.
Indicators on the right show actual results from some of our customers.
Skills and Knowledge Application
Employees often struggle to apply infrequently used functionalities or navigate ever-evolving processes. Their aim is to maintain productivity and deliver value. The faster they can find relevant information or adapt to new information, the more efficient they become.
Implement Gaming Techniques
Employees usually resist spending valuable time on learning new processes or functionalities they might not use frequently. Even if they do, they might have forgotten the information next time it is required. To address this issue, it's essential to adopt GRAVITY’s performance support methods, transforming this perceived tedious task into an engaging learning experience. These on-the-job learning techniques empower users to acquire and apply skills without interrupting their primary assignments.
Enhance Daily Workflow Experience
By embedding GRAVITY into your enterprise applications, we shift the learning curve from burdensome to engaging through performance support principles. This eliminates productivity drains and allows employees to efficiently adapt to new information and processes.
Benefits
30%
Reduced Support
Smooth On-the-Job Support
Unlike traditional learning methods, GRAVITY ensures that knowledge is transferred to users during their actual jobs or while they're executing a live business process. We provide "live fire support", ensuring that the learning doesn't just stick but also gets applied instantly!
100%
Know-How
Goodbye to Forgotten Processes
We bridge the gap between infrequently used functionalities, complex processes, and real-world implementation. GRAVITY saves significant time and resources otherwise spent on catching up with forgotten details.
3x
Quicker Adoption
Fast-Paced Adoption
Our approach allows new functionalities or processes to be rolled out rapidly, without the need for separate training. GRAVITY platform ensures that support is readily available when your employees need it.
100%
Confidence
Boosted Employee Confidence
With GRAVITY, recalling forgotten, learning and adapting to new processes is as intuitive as playing a computer game! Master new skills and workflows effortlessly while boosting confidence.
Adrian Meier
Digital Project Manager at Sanitas Troesch
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.